Published: 02/18/2013 01:24:15 PM
EVERYTHING is STILL out of stock. That is right... EVERYTHING.
We are doing everything we can to reduce lead times on products.
We have hired additional people to help with customer service and shipping. Please bear with us through this stage as we grow to better serve our customers.
***PLEASE ONLY PLACE YOUR ORDER IF YOU ARE WILLING TO WAIT FOR YOUR PRODUCTS. WE ARE SPENDING LARGE AMOUNTS OF MONEY TO DRASTICALLY REDUCE LEAD TIMES. WE DO NOT WANT YOU TO PLACE AN ORDER IF YOU ARE NOT 100% SURE THAT YOU ARE WILLING TO WAIT!!!!***
We are one of the few companies that are refusing to price gouge. Please be aware though that several of our distributors are already gouging us. There are more than a few products that we are selling for the same or less than what we are buying them for. If this continues we will be forced to raise prices slightly. We are going to hold off raising prices as long as humanly possible.
Our Customer Service guys are doing their best to get back to everyone emails. The average response time is less than 72 hours. You can contact him using the contact form on the bottom of the page or email directly at [email protected].
You can also email [email protected].
We have so many phone messages that we are no longer returning calls. Hopefully this is remedied soon. We are still answering the phone all day long from 11-7 PST. The phone does not stop ringing. if you do not get through please do not feel that we are ignoring you. If you really need to get a hold of us emailing customer service is now the quickest means.
Also we are holding true to our word and will never price gouge!
The Machine Shop has moved! The new address for build parties is 2420 Industry St., Oceanside, Ca.
Please check the schedule for hours. The schedule is located at the right side of ANY page on our site. look for the "80% build party info" button. or you can follow this link : https://aresarmor.com/store/80percent_build_party
Thank you.